DVVA – Community Health Hub Volunteer Co-Ordinator

JOB DESCRIPTION – Community Health Hub Volunteer Co-ordinator, Brooksbank Community Centre

Job Title: Community Health Hub Volunteer Co-ordinator

Salary: £21,330 pro rata based on 35 hours FTE. Actual pay for 6 months is £5,332.50.

Pension available

Hours: 17.5 hours a week on weekdays between 09.00-17.00.

Fixed-term contract: 6 months initially

Department: TEC Communications Development

Post Responsible to: TEC Communications Development Officers

Location: Variable, with some home working (see below)


Members of the DVVA Volunteering and Organisational Development Team

Staff at the Brooksbank Centre

Community Health Hub Volunteers

Members of the public


After setting up the provision of Near Me in the Community Health Hub at Brooksbank Centre, the Volunteer Co-ordinator will be responsible for co-ordinating and developing volunteers who will be helping members of the public use the Near Me Service initially from the Centre, and other community locations as the project expands. In this role you will recruit, select and induct new volunteers, providing support throughout their volunteer journey with us. This is an essential front-facing role and will involve a degree of pastoral care for members of the public using this service.


  • Provide an essential front-facing role in the provision of Near Me appointments at Brooksbank Community Centre or the Scotty Centre, Dundee.
  • Equip a private space in the Brooksbank Centre to be used for Near Me consultations.
  • Ensure that Brooksbank Centre’s rules on hygiene, infection control and security are followed; liaise with Brooksbank staff as required.
  • Maintain and show an exhibition of home health monitoring devices.
  • Working with relevant DVVA staff, recruit, train and support volunteers to assist members of the public to use Near Me.
  • Assist members of the public to use Near Me.
  • Gather data through simple surveys and conversations to assist in the monitoring and evaluation of the project.
  • Proactively assist in the development of other sites for the same purpose.
  • Proactively contribute to the longevity of the project in terms of funding and volunteer recruitment.
  • Promote and publicise the service in the Brooksbank Centre area and in other community locations.
  • Work with colleagues and engage with communities to encourage the use technology enabled care and healthcare.
  • Report to DVVA’s TEC Communications Officers who will provide support.
  • Adhere to and raise the importance of equality, diversity and inclusion with the volunteers and maintain up-to-date self-knowledge of them.


  • Demonstrate commitment to the work of DVVA and promote team working
  • Work in accordance with the organisation’s policies and procedures
  • Demonstrate commitment to the work of the Third Sector Interface and promote partnership working
  • Identify any areas of risk and advise on improvements
  • Contribute to quality assurance, which will ensure compliance with existing quality systems such as EFQM and the Good Governance Award
  • Undertake personal and professional development as required by the role.


This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, this is not a contractual document and the postholder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job.


These are set out in the organisation’s staff handbook.

  • All staff meeting the qualifying criteria may join a defined contribution pension scheme provided by TPT Retirement Solutions.
  • The organisation has an equal opportunities policy and seeks to be an equal opportunities employer.

SALARY: Salary £21,330 pro rata based on 35 hours FTE. Actual pay for 6 months is £5,332.50.

SAFEGUARDING: The postholder will come in contact with vulnerable people and will therefore require full PVG disclosure.

HOURS OF WORK: 17.5 hours per week, pattern of work to be agreed at appointment.

ANNUAL LEAVE: 21 days per annum on appointment increasing each year by 1 day to a maximum of 25 days, plus 6 public holidays, plus 5 days Christmas closedown (pro rata for part-time).

TRAINING: On starting work there will be training in the use of Near Me as a patient on Chromebooks, tablets, computers, smartphones and laptop/desktop computers. The Volunteer Co-ordinator will also learn how to use a blood pressure monitor, pulse oximeter, Bluetooth scales and an AliveCor ECG device. DVVA encourages staff to develop their knowledge and skills and welcomes requests for relevant training.

LOCATION: Brooksbank Centre, Pitairlie Road, Dundee; DVVA HQ at 10 Constitution Road, Dundee; other community locations as required; and working from home (DVVA will supply a laptop computer).

Job descriptions are reviewed from time to time.

Dundee Volunteer and Voluntary Action seeks to be an equal opportunities employer and we welcome applications from members of the BAME community. We are committed to equality for all.


Those wishing to apply should download, complete and return the application form and equal opportunities form attached below to [email protected]

Closing date for completed applications is 6th August 17:00 pm.

DVVA Application Form

DVVA EqualOppsForm

Job Description – Volunteer Co-ordinator

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