Vacancy at Social Security Scotland – Case Manager & Client Experience Officers

Social Security Scotland are offering permanent opportunities within their Client Services Delivery Division, with roles available as either Case Managers or Client Experience Officers.

The advert will run for 2 weeks, closing on Monday 5th October 2026 at 23:55. These roles are a fantastic opportunity for individuals who are passionate, values driven, and motivated to make a real and lasting difference for their clients.

The Client Manager roles will involve making a real difference to people across Scotland by supporting the delivery of their benefits and ensuring clients receive the financial support they are entitled to.

You can view the vacancies here:
B1 Client Manager – Dundee
B1 Client Manager – Glasgow

Upcoming Online sessions:

To support potential applicants, they are offering a series of Candidate information sessions, designed to provide insight into the role, the recruitment process, and what candidates can expect. These sessions have received very positive feedback, and they strongly encourage prospective applicants to attend. Each workshop will last approximately one hour.

Join the workshop on Thursday 24 September at 3pm
Join the workshop on Tuesday 29 September at 5pm
Join the workshop on Thursday 1 October at 12pm

 

Should you have any questions, please contact leanne.craig2@socialsecurity.gov.scot

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