Engaging with people who are experiencing or are at risk of experiencing loneliness and isolation.
Social Isolation One Stop Shop
The Social Isolation One Stop Shop will function as a route into the Third Sector for people experiencing frailty who have been assessed as socially isolated or at risk of social isolation. We are inviting referrals of people who do not have critical or substantial need
but would benefit from some lower levels of interventions and support.
Knowledge of the Third Sector
quality of life.
With a wide range of services and options available it can be challenging and time– consuming to locate and refer in to different services in the city. The One Stop Shop will encourage a single, simple referral that can then lead to a variety of interventions for a person. We will make direct contact with people, building a relationship and finding out what they feel would be important to them in order to create bespoke packages for each individual.
Flexible and Creative
Most importantly we will work flexibly and adapt to people’s preferences to ensure that their choices and individual needs are followed up in a person–centred and sensitive way.
For more information or to refer contact please call: 01382 305757
Community Companions is aimed at adults in Dundee who are either experiencing or have the potential to experience social isolation. Each person is matched up to a Community Companion based on personality, hobbies and interest and general living experiences. Community Companions befriend people in many ways for example, visiting them in their own home, accompanying them to social activities or shopping trips, or even a visit to a local café.
The person receiving the companionship can choose how often they require support and what type of support they require.
For more information about the Community Companion Scheme contact [email protected] or telephone 01382 305736.
Community Companion Information
It’s your call! DIAL-OP Keeping the people of Dundee informed and helping them to feel connected, safer and valued.
We offer companionship through our telephone befriending service for lonely & isolated people in Dundee. Overcoming personal barriers like anxiety, low confidence or lack of motivation to access local activities and services is what the GO Project is all about. DIAL-OP is a first point of contact for a wide range of queries – we endeavour to get you the information you need and if we can’t we’ll try to find someone who can.
Dial-OP Information Line is a one-stop-shop for any information needs. We offer reliable and easy-to-access information to community members, workers and professionals in a range of topics, including social and physical activities available locally, practical help at home, support provision for vulnerable adults, learning and volunteering opportunities, to mention just a few. When advice on a specific area is required, we signpost or refer callers on to the relevant local service or organisation.
So, if you have a query or concern, no matter how big or small, give us a ring and we will be delighted to help.
The Information Line is operational from Monday to Friday, 9am to 4pm, with an answer machine service out with office hours. If you call and nobody is available, please leave a message and we will get back in touch within 2 working days. Email enquiries can also be sent to [email protected].
Dial-OP Blether Buddies offers friendship through weekly calls provided by our trained and supported volunteers. The calls are made Monday to Friday and last around 30 minutes. This service is available to those who are looking for some minutes of friendship and have access to a telephone.
We welcome self-referral, referral through family, friends or local services. A referral form can be found here or give us a call and we can post one out to you.
“I look forward to them, sometimes it can be the only person you speak to that day” Dial-OP Blether Buddie service user
Dial-OP Morning Call is a free outreach telephone service that aims to provide reassurance and connectivity to people who are vulnerable and/or isolated. Volunteers offer a short, scheduled, morning call to check on their wellbeing and welfare. Where required, signposting or referral to other relevant local services or agencies is also arranged. Morning Call can also offer a reminder service for appointments, medical commitments or repeat prescriptions. A referral form can be found here or give us a call and we can post one out to you.
“Very happy with service – it has helped me keep a routine in my day-to-day life which is very important to me. I feel as though my day starts with my morning call – a lovely beginning to the day.”
“I feel like this is a rock for me as I live on my own” Dial-OP Morning Call service user
Our Information Helpline and Morning Call services are fully accessible to BSL users through contactSCOTLAND-BSL
BSL users can contact us via contactSCOTLAND BSL, the online British Sign Language interpreting service. Further details available at www.contactscotland-bsl.org
We are always keen to take new volunteers on board and if you have some time to spare and would like to get involved, with any of the Dial-OP services please download our Volunteer Application Form or contact us on 01382 305757 or [email protected]
“This is a really good way for me to give something back . As I am disabled so I’m able to contribute from my home. I love blethering with people. It’s amazing how a friendship develops with some one ,who you have never met, develops over the phone.” Dial-OP Blether Buddie Volunteer
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ReDiscover Dundee is a local cycling project with a fleet of 8 eTrikes, 2 eBikes and 1 trailer, which aims to connect and enable older adults and those experiencing barriers to physical activity to interact with their local greenspaces through cycling. This initiative was launched in December 2018 to encourage individuals and groups, with a particular focus on the aging population facing inactivity and isolation, to join in guided rides as an opportunity to stay active and re-discover the local green spaces.
ReDiscover Dundee wishes to encourage those who have poor balance, mobility issues, chronic pain, type 2 diabetes, those recovering from stroke or experiencing a long-term condition, to join in and enjoy a spin safely and comfortably.
The project can arrange taster sessions and regular rides based on participants’ circumstances and ability to cycle. Guided rides are led by a trained cycle leader and assistant volunteers, who have the knowledge and confidence to work with participants to enjoy the benefits of cycling in a safe and sociable environment.
For first-time cyclers and those who are returning to cycling for the first time in years, ReDiscover Dundee can liaise with Cycling Scotland, who can offer Essential Cycling Skills sessions to help participants strengthen their confidence, skills and knowledge.
ReDiscover Dundee eTrikes are currently based at Finmill Community Centre. Led rides start from this location and participants must complete a registration form beforehand, which allows Re-Discover Dundee to assess participant’s physical and cycling ability and organise rides accordingly.
Community members are also welcome to borrow an eTrike if they would like to go cycling with their friends and family or to do everyday sustainable journeys through their local greenspaces. ReDiscover Dundee is also one of the multiple green and nature-based interventions that patients can access through the green prescription issued by doctors or allied health professionals in Dundee.
ReDiscover Dundee can also provide information on possible financial support for people and employers who are considering buying ebikes and setting up cycle hubs/applying to become a Cycle Friendly Employer.
Re-Discover Dundee is managed by Dundee Volunteer and Voluntary Action, the Dundee Green Health Partnership and funding from Energy Saving Trust, to promote the benefits of our natural environment for health and wellbeing.
For more information, contact [email protected] or call 01382 305757.
To register with ReDiscover Dundee please fill in this form:
VOLUNTEERING WITH US:
Do you enjoy cycling?
Would you be willing to use your experience to become a cycle leader and lead guided rides around various parks in Dundee?
Support and guidance:
We provide full cycle leader training for the role which takes place over two half-day sessions or one full day session and provide reimbursement for out-of-pocket travel.
For more information, contact [email protected] or call 01382 305757.
To apply, please fill in this application form: Re-Discover Dundee Volunteer Application Form
Green Health Prescription
Green Health Prescriptions – How they can help you become healthier
Working with the Green Health Partnership and as part of the wider social prescribing programme within NHS Tayside, Volunteer Dundee is involved in piloting the ‘Green Health Prescription’, a new pathway to make the most out of our Dundee nature-based activities in greenspaces as a health-promoting resource.
The Green Health Prescription can work as an alternative, or complement to, traditional medicine to help you feel better and encourage you to make healthier lifestyle choices, with long term health benefits.
How Can This Help?
Engaging with nature and spending time outdoors is a scientifically proven method to help cope with a large variety of health issues. Being outdoors helps with a range of health issues, including Type 2 Diabetes, COPD, chronic pain or poor mental health, -to mention just a few,- and without any side effects.
Joining in a group can help reduce the need for medication and inspire you to lead a more active and healthier life that can positively affect your health long term. In Dundee we are lucky to have such a wide variety of different groups doing activities in greenspaces and we can help you identify the ones that might work best for you.
What happens next?
You can refer yourself to this service or speak to your GP about it to see if it is right for you.
If this is something you want to learn more about please contact us at
01382 305757 or text/call 0771 996 9229 or at [email protected]
We will be happy to help you start making healthier choices!
VOLUNTEERING WITH US:
Do you enjoy physical activity and attend any outdoor activities in Dundee?
Would you be willing to use your experience to support others who might be slightly anxious about attending a group on their own, either for a one-off session or over a number of weeks/activities?
Support and guidance:
We provide full training for the role and hold regular group supervision sessions to enable you to reflect on your practice and discuss any issues. We also provide reimbursement for out-of-pocket travel. Please see the Volunteer Role Description below:
For more information, or to discuss the role with a member of the team, please call, text or email:
[email protected] 01382 305757 or 0771 9969 229
To apply, please fill in this application form:
This project is funded by Smarter Choices Smarter Places Open Fund, Scottish Natural Heritage and Common Good Fund.